Refund policy

RETURN POLICY

We accept returns on eligible items for up to 14 days after purchase or delivery date. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Customer is responsible for all shipping costs associated with return. *Seasonal/Holiday items are FINAL sale and are NOT eligible for return.

DEFECTIVE ITEMS

Customer is responsible for inspecting order upon reception and contacting us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Defective items must have tags attached in order to be replaced/refunded.

EXCEPTIONS

We do not accept returns on Final Sale items or gift cards.

To start a return, please send an email to kendra@averys-avenue.com

Thank you!